Frequently Asked Questions

Shipping

How long does shipping take?

Standard shipping takes 5-7 business days. Expedited shipping options are available at checkout.

Do you offer free shipping?

Yes! We offer free shipping on orders over $50.

Products

Are your products safe for all pets?

Yes � our products are formulated with natural ingredients and are safe for dogs and cats of all sizes and breeds.

Are your products vet-recommended?

Absolutely. Our formulations are developed in consultation with veterinary professionals.

Orders & Returns

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, contact us for a full refund.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can also check your order status in your account.

Still have questions?

Reach out to us on our contact page and we'll get back to you within 24 hours.